Did you know OIT has student staff members available to offer technical support for students? Our skilled Student Computing Consultants (SCCs) are ready to assist with technical issues by providing student tech tips and address inquiries in areas such as:

General Software Issues
Wifi Connectivity
Web Browser Issues
Malware Scans
Computer Performance Issues
Accessing Rice IT Resources (i.e. Email, Canvas, Printing)

Use the calendar below to view the hours of availability for support. To request assistance from one of our SCCs, complete the webform, call Rice OIT Help at 713-348-4357, or email helpdesk@rice.edu.

Additionally, the following resources linked below are available as a reference.

Rice IT Status Page
Rice Knowledge Base
Getting Started with IT for Undergraduate Students
Getting Started with IT for Graduate Students